Craig Richmond

President & CEO
Vancouver Airport Authority

Craig Richmond, President & CEO of Vancouver International Airport, has overseen the airport’s vision to become a world-class hub. He leads a dedicated team in delivering an exceptional airport experience.

YVR is one of the fastest-growing major airports in North America, having welcomed 24.2 million passengers in 2017. YVR was voted Best Airport in North America a record 9 consecutive years at Skytrax World Airport Awards and recognized as one of British Columbia’s Top Employers 11 years in a row.

In 2016, Airports Council International – North America recognized his efforts with the Excellence in Visionary Leadership Award. In 2017 Airport Revenue News recognized him as Director of the Year in the large airports category.

Speaker
Session: Rethinking the Customer Experience