2017 Presentations

Pre-Conference Committee Workshops

Operations and Technical Affairs Workshop
Air Cargo Workshop
Environmental Affairs Workshop
Finance Workshop
Business Information Technology Workshop
Business Diversity Committee Workshop


Monday, September 18

1A. The Changing World of Slots and What It Means For Airports

300 airports around the world are designated as constrained with two levels of management – facilitated coordination and outright slot control. Whether your airport is a small-hub or the largest hub, access to facilitated or slot-controlled airports is a key issue for domestic and international air service. Historically, the International Air Transport Association (IATA) has controlled the seasonal slot allocation process using its Worldwide Slot Guidelines (WSG). ACI is now working to bring change to the slot process and the management of slot allocation. Join this session to learn the latest updates on the WSG Strategic Review and its implications for U.S. and Canadian airport operators.
Michael Landguth, President & CEO, Raleigh-Durham Airport Authority

Bradley Rubinstein, Manager, Industry & Regulatory Relations, Port Authority of New York and New Jersey
Ivan Tse, Manager, Customer Care Programs, Vancouver Airport Authority

2A. Risk Management: Planning Before a Crisis Occurs

Crisis management is a hot topic for airports, but often it only relates to managing crisis communications or maintaining or restoring operations.  What about the other aspects of crisis management?  This panel will explore various risks that aren’t necessarily at the forefront of planning—such as legal/liability and reputational impacts. What contracts can you put in place before an event occurs, and what insurance coverage and services can help you respond to a crisis? 
Michael Yip, Vice President of Risk Management, Dallas/Fort Worth International Airport
Matt Barkett, Chief Client Officer, Dix & Eaton
Lourdes DeSapri, Senior Account Executive, Dix & Eaton
Michael Nonnemacher, Acting Assistant Director of Aviation, Operations, Maintenance, Security, North Perry Airport
RJ Steenstra, President and Chief Executive Officer, Fort McMurray Airport Authority 


General Session I: Welcome and Keynote Address

Award-winning entrepreneur-turned-publisher, columnist, author and television commentator Rich Karlgaard will provide his unique insights on the economic and investment trends driving the global business marketplace and how the future of travel fits into the big picture.

Keynote Address:
Rich Karlgaard, Editor-at-Large and Global Futurist, Forbes

3A. Airport Capital Program Showcase

The last several years have been exciting for planning and development of North American airports featuring innovative terminal, airside, and landside projects at airports of all sizes. Whether these projects have focused on the rehabilitation and re-lifeing existing infrastructure or providing entirely new facilities, there are lessons to be learned from these capital projects. Join us for a discussion of some of these projects in an interactive forum. 
Howard Eng, President and CEO, Greater Toronto Airports Authority  

Kevin Dolliole, Airport Director, New Orleans Aviation Board, Louis Armstrong New Orleans International Airport
David N. Edwards, Jr., President/CEO, Greenville-Spartanburg Airport District                          
Khaled Naja, Executive Vice President-Infrastructure & Development, Dallas Fort Worth International Airport  

General Session II: Redefining the Airport Customer Experience - How to seize the opportunities technology is opening up and “future proof” your Airport. 

Shifting traveler profiles and expectations for more connected experiences, often set across industries, is raising the bar throughout the travel journey.   Advances in technology-- e.g., Artificial Intelligence, Cognitive Services, Internet of Things (IoT), Blockchain, and Virtual/Mixed Reality—are opening up tremendous opportunity to drive revenue, lower operating costs, increase efficiencies, empower employees and create new business models in ways we only talked about in the past.  The future is already here.  Learn how these and other technologies can help you better address customer and business needs to transform the customer journey and drive business results.  Learn how to approach these disruptive opportunities in flexible ways to “future proof” yourself.
Shane O’Flaherty, National Director, Hospitality & Transportation, Microsoft 

4A. Cyber Resilience: Safeguarding the Airport

Cyber threats are a complex and ever present risk in today’s operating environment. No one is completely safe from cyber attacks, including airports. Desktop computers, servers, and network devices are not the only vulnerable technologies, as cyber attacks come in many different forms. Every airport should have a cybersecurity program as an executive management goal to protect against risks to physical infrastructure, digital assets, and brand reputation.

RJ Steenstra, President and Chief Executive Officer, Fort McMurray Airport Authority
Stuart Garrett, Project Manager, Aviation & Federal, Burns & McDonnell
Rick Holland, Vice President of Strategy, Digital Shadows
Aura Moore, Deputy Executive Director – Chief Information Officer, Los Angeles World Airports

4B. Community Outreach Programs; Make Your Airport an Inclusive Representative of its Community

In this session learn about alternative talent pools that can help make your airport a hero in your community! Partnering with local and national partners, airport operators are establishing programs that support workforce development and promote a healthy community. Don’t miss this opportunity to hear about unique programs that provide underserved communities in the United States and Canada with needed resources while benefiting airport operators, airlines and concessionaires.   
Bryant L. Francis, Director of Aviation, Oakland International Airport
Paula Adams, Human Resources Director, Los Angeles World Airports
Rosemary Barnes, Public Relations Manager, San Jose International Airport
Tom Murphy, Founder, Edge4Vets
Sam Samaddar, Airport Director, Kelowna International Airport

4C. Sustainability’s Competitive Edge – How Sustainability Strengthens  The Airport-Airline Partnership

Mutual success requires that airports and airlines work together towards sustainability. Learn the secrets for an effective partnership from airport CEOs and airline representatives that are working together, using the multiple facets of sustainability (economic viability, operational efficiency, natural resource conservation and social responsibility or EONS). Don’t miss this opportunity to identify the areas where your airport and airlines can better coordinate to achieve sustainability goals, including bringing bio fuels on-line, electrification of ground support equipment and obtaining better operating results at lower costs.  
Kimberly Becker, President and CEO, San Diego County Regional Airport Authority
Tom Ruth, President and CEO, Edmonton Regional Airports Authority
Adam Walters, Senior Environmental Specialist, Southwest Airlines
Winsome Lenfert, Acting Associate Administrator for Airports, Federal Aviation Administration
Tami McCrossen-Orr, Chief of Airport Planning, Los Angeles World Airport

Tuesday, September 19

6A. Collecting Data and Images From Airport Patrons Can Help You Provide Better Service and Generate More Concession Revenues--But What About the Legal Risks?

How can airports gather and use customer data to foster 21st Century commerce in their facilities without putting the enterprise at risk by failing to comply with data gathering/protection laws? Airports are collecting more and more data and images through their internet services, mobile apps, location-based services, CCTV and more. How can you comply with U.S. and Canadian privacy laws related to your collection and use of passenger information through various portals and devices? What do you need to know in order to avoid or mitigate a data disaster?
Candace S. McGraw, Chief Executive Officer, Cincinnati/Northern Kentucky International Airport
Raymond Doray, Partner, Lavery          
Michael Stephens, General Counsel and Vice President for Information Technology, Hillsborough County Aviation Authority
Zach Varwig, Project Manager, Faith Group, LLC

7A. Flight Plan Uncertain? Making Sense of the Evolving Regulatory Landscape

The regulatory landscape for airports in the near to mid-term future appears hazy, particularly in the United States. Get the latest information you need to adapt to regulatory changes afoot in the U.S. and Canada and be prepared for what’s coming in the future. This transnational session will feature views from both sides of the border on topics ranging from safety to finance to air traffic modernization.

Charles Everett, Deputy Director of Aviation, Port Authority of New York & New Jersey
Daniel-Robert Gooch, President, Canadian Airports Council
Winsome Lenfert, Acting Associate Administrator for Airports, Federal Aviation Administration     
Pablo Nüesch, Partner, Spiegel & McDiarmid LLP

8A. Privatization – The Good, The Bad and The Unknown

Airport privatization and public-private partnerships have been in the news as possible solutions to U.S. and Canadian infrastructure funding challenges. Could “selling off” public assets provide a huge windfall to fund infrastructure needs outside of aviation? What are the pros and cons of such programs for North American airports and their communities? Learn from international experts what you and your elected representatives and other government officials need to know.

Joyce Carter, President & CEO, Halifax International Airport Authority 
Robert K. Collins, Managing Partner, 3i Infrastructure 
Shane Harbinson, Assistant Director-Aviation Department, City of Austin
Michael Minerva, Vice President, Government and Airport Affairs, American Airlines               
Tom Ruth, President & CEO, Edmonton Regional Airports Authority
Lysa Scully, General Manager, LaGuardia Airport

9A. Aviation Security – Navigating the New Threatscape

In close coordination with regulators such as TSA and Transport Canada, airports work to develop risk-based, intelligence-driven measures to mitigate ever-evolving threats to civil aviation while maintaining operational efficiency. Leveraging industry/government partnerships and working collaboratively to assess countermeasures and technologies are critical elements in enhancing aviation security. The ability to tailor security measures to unique geographical layouts and operational environments is critical as airports need the ability to nimbly shift limited security resources between locations to address migrating threats. This session will provide an opportunity to gain insight from senior TSA and Transport Canada representatives about transformational initiatives to address threats and preserve the vitality of the aviation system.

Sam Samaddar, Airport Director, Kelowna International Airport
Laureen Kinney, Assistant Deputy Minister, Safety & Security, Transport Canada
Victoria Newhouse, Deputy Assistant Administrator, Office of Security Policy and Industry Engagement, TSA